Bryn Mawr Dentist - Bryn Mawr Dental Office
Comfort and convenience are the hallmarks of Bryn Mawr Dental Associates's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.
Bryn Mawr Dental Associates
945 Haverford Rd. Suite 200
Bryn Mawr, PA 19010
7:15 AM - 5:00 PM
9:30 AM - 7:00 PM
7:15 AM - 5:00 PM
7:15 AM - 5:00 PM
We know you have many choices when choosing a Dentist in Bryn Mawr, PA so we have made requesting an appointment a simple process via our Web site.
Please remember that once you make an appointment, the doctor's time, treatment room, and support personnel have been reserved specifically for you. When we set aside this reserved appointment time for you, we will consider it a committed time. We do ask for forty-eight hours notice for any appointments needing to be rescheduled. Failure to do so on a repeated basis may warrant a broken appointment charge. Many patients have requested that we confirm their appointments via email. We are happy to do this and assure you that we will not disclose your email address to any other parties.
We know that your time is valuable. The Doctors and staff work extremely hard to stay on schedule and most of the time we do. We do ask that you help us do this by arriving at least five minutes before your appointment. In order to keep the office operating on time, it may be necessary to reschedule your appointment if you are more than 15 minutes late. Despite our best intent, treatment emergencies do, on occasion, arise in our schedule causing unavoidable delays. We will inform you of any such circumstances at the earliest possible opportunity to avoid any inconvenience for you.
Insurance and Billing
We work with numerous insurance plans and are happy to assist you by verifying your coverage. Bryn Mawr Dental Associates does not participate in Health Management Organizations; however, we will be happy to file your insurance claims for you. We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you have a plan that allows you to choose your own dentist.
Many of our patients are covered by a dental insurance plan. This serves as a valuable way to help pay for the cost of dental care. It is important to understand that services are rendered to the patient, not the insurance company. Thus, the insurance company is responsible to the patient, and the patient is ultimately responsible to the doctor for payment.
Facts About Dental Insurance You Should Know
1. Most insurance companies utilize an "alternative treatment option" provision. This allows them to pay for a cheaper procedure in full legal satisfaction of their benefit obligation to you rather than reimburse you for the finest quality treatment recommendation.
2. You may receive a letter from your insurance company stating that dental fees charged are higher than reasonable and customary. To establish their usual and customary fee schedule, the insurance company surveys a geographic area, and uses an average fee that includes discount clinic fees and HMO's within the area. For some reason insurance companies will not reveal how they arrive at these fees nor do they make these fee schedules public and available to anyone.
3. Some insurance companies tell their insurers that "fees are above the usual and customary" rather than saying "our benefits are low" or "below average." The amount your plan pays is actually determined by how much your employer paid for the contract with the insurance company. The less your employer paid in premiums the lower the amount of benefits you will receive. Remember, you get back only what your employer and you paid in, less the insurance company profits.
4. Dental insurance is never meant to be a pay-all; but rather to be an aid.
5. Many insurance companies state that patients are covered for 80% to 100% of their dental expenses. They do not explain that percentage payment is based on a fee schedule that often is not published or given to anyone outside the insurance company. They also do not take into account deductibles, exclusions, alternate treatment options or other limitations.
6. Many accepted and routine services are NOT covered by insurance carriers even if these procedures would save the insurance company money over the years. (i.e. adult sealant and/or fluoride treatments, more frequent care (hygiene) visits, higher quality and longer lasting restorations.)
7. Insurance contracts are actually made between the patient and the insurance company - not the dentist and the insurance company. It is therefore often beneficial for the patient to contact the employer or carrier if a question or dispute arises. Our staff wants to help you receive the maximum benefit you are entitled to receive under your contract. We want you to feel comfortable in dealing with these matters and know that we are there to help you receive these benefits.
It is most important to us that every patient is completely informed not only of the treatment to be rendered in our office, but also of the financial investment for that treatment. The fee necessary to complete a particular treatment plan is based on an estimate derived from your examination.
Should additional unforeseen problems arise as treatment progresses, this estimate may have to be revised. You will be consulted and informed before any unexpected treatment is undertaken. For our new patients and those involved in extensive treatment, specific financial arrangements will be discussed at your initial consultation or as part of a separate consultation visit.
For those patients with limited treatment (1-2 visits), it will be expected that payment be made in full on the day of services. We offer a 5% prepayment incentive when the entire balance of an accepted treatment plan is paid by cash, check, or ATM card on the day of or prior to beginning treatment. We provide long-term financing for our patients through other lenders, sometimes at no interest.
Please ask for more details of this is an option you might like to pursue. Interest and late charges: Please note that a late charge of 1.5% per month (18% annual percentage rate) will be applied to all delinquent accounts over sixty days. Returned Checks: There will be a $25 handling fee in addition to any bank charges for any returned checks.